• What is a security?
  A security is a document certifying property rights, the exercise or transfer of which is possible only upon its presentation.
• What is a share?
  Share is a security that gives its owner the right to participate in general meetings of shareholders, to vote and receive income in the form of dividends.
• How can I purchase a share of the mutual fund on a primary market?
  The completed documents, as well as copies of the necessary documents, are provided to the company's employees or its representatives, then the client pays the cost of the acquired shares. A personal account is opened at the registrar in the name of the client. After the custodian bank confirms the receipt of money, the management company issues an order to the registrar to transfer the shares.
• What is a bond?
  A bond is a debt security certifying the relationship of a loan between its owner (creditor) and the person who issued it (the borrower), which is repaid within the time specified with the payment of a fixed income.
• What is the difference between equity and debt markets?
  Equity market is a market for securities, shares, certifying their owner’s right for a certain share in the property in the cases provided the legislation of the Republic of Kazakhstan. The debt market is a market of valuable securities, bonds, certifying the obligations of the issuer (debtor) repayment of the principal amount of the debt on the terms of issue of these securities.
• Who are the main participants in the stock market?
  The main participants of the processes in the stock market are investors, issuers and intermediaries. The latter include brokers, dealers, stock exchanges, custodian banks, asset management companies, central depositories, agents and others.
• Who is the issuer?
  Issuer – an organisation that issues (emits) securities for development and financing its activities.
• What does the term "nominal holding" mean?
  Nominal holding of securities is the performance of certain legal actions on behalf of and at the expense of securities' owners in accordance with a nominee holding agreement or in accordance with the Law, as well as accounting and confirmation of rights on securities and registration of transactions with securities of such holders.
• Who is the Central Securities Depository?
  Central Securities Depository JSC is a company that stores and accounts for assets.
• Who is a custodian bank?
  Custodian bank is a professional participant in the securities market, accounting for financial instruments and clients' money and confirming rights on them, storage of documentary financial instruments of clients with the assumption of obligations for their safety and other activities in accordance with the legislative acts of the Republic of Kazakhstan.
• What is the difference between a broker and a dealer?
  The key difference between a broker and a dealer is that the broker makes deals at the expense and on behalf of the client, and the dealer makes deals at their own expense and on their own behalf. The broker takes a commission from his client for its services, the dealer, in turn, receives income from the difference (spread) between the price of buying and selling.
• Where are the client's assets stored?
  The client's assets are stored on the client's subaccount at the Central Securities Depository, except for securities that are listed on international stock exchanges, which are stored in the custodian bank account.
• Who performs the functions of a regulator of the stock market of Kazakhstan?
  A regulator is an organisation that ensures that everything happens legally on the stock market. In the Kazakhstan market, these functions are performed by the National Bank of the Republic of Kazakhstan.

• What is a mutual fund?
  A mutual investment fund is a form of collective investment in which investors are owners of shares in the fund’s assets. The management is carried out by a professional participant in the securities market – the asset management company.
• What are the advantages of mutual funds?
  Mutual funds have a number of advantages:
  • Affordability. You can buy shares of mutual funds under the management of Jusan Invest JSC on the Kazakhstan Stock Exchange (KASE), starting from 100 tenge.
  • High liquidity. You can sell shares at any trading time on KASE. If you want to sell your shares to the Management Company (on the primary market), then you need to familiarize yourself with the Prospectus of mutual funds (there you will find instructions on how to sell on primary market and periodicity, which can vary from monthly to quarterly basis).
  • Professional management. The fund's assets are managed by a professional team of Jusan Invest JSC, which has many years of experience in investing in the securities market.
  • Tax incentives. Shares of mutual funds managed by Jusan Invest JSC can be bought and sold on the Kazakhstan Stock Exchange (KASE). Income from the sale of shares and accrued dividends from owning these mutual funds are non-taxable. • Simple product. By investing in mutual funds, you delegate portfolio monitoring to a team of professionals, and you can devote your free time to what interests you the most.
• How can I purchase a share of the mutual fund on a primary market?
  If you wish to redeem the shares, you must send an application for the redemption of shares within 15 calendar days before the date of redemption of the shares of the fund you own. The frequency of redemption dates depends on the mutual fund. For example, you can sell shares of the “abyROI” mutual fund on a monthly basis, and shares of the “allGA” mutual fund on a quarterly basis (for more details, see the Rules of mutual funds managed by "Jusan Invest" JSC).,
• How can I redeem or sell my share of the mutual fund on a primary market?
  При желании погасить паи, необходимо направить заявку на выкуп паев в течение 15 календарных дней до даты выкупа паев интересующего Вас фонда. Периодичность дат выкупов зависит от ПИФ-а. Например продавать паи по ИПИФ «abyROI» Вы можете на ежемесячной основе, а по ИПИФ «allGA» на ежеквартальной основе (более подробно смотрите в Правилах ПИФ-ов под управлением АО «Jusan Invest»)
• How to find out the value of a share?
  The cost of shares is published every day on our website (https://jysaninvest.kz/) on the pages of mutual funds, for example, on the IPIF "abyROI" link https://jysaninvest.kz/what-we-offer/mutual-funds/abyROI /.
• How can I get tax relief on my mutual fund shares?
  Shares of all mutual funds managed by Jusan Invest JSC can be bought and sold on the Kazakhstan Stock Exchange (KASE). Income from the sale of shares of these mutual funds and accrued dividends are non-taxable.

• How to open a brokerage account?
  It is possible to open a brokerage account through the First Heartland Jusan Bank JSC “Jusan” mobile application, or independently by filling out the package of documents for opening an account. The list of documents can be obtained from the manager at the company's office, or on the website, using the "help" function.
• Is it possible to open a brokerage account remotely?
  Yes, it can be done using the First Heartland Jusan Bank JSC “Jusan” mobile application. (Note: to install the Jusan24 mobile application you will need to become a customer of First Heartland Jusan Bank and open a card or bank account there).
• How long does it take to open an account?
  Opening a brokerage account is carried out within three working days from the moment of receiving documents from the client.
• What do you need to top up a brokerage account?
  The client can transfer funds by transfer from any bank account using the details that he / she receives when opening a brokerage account. Also, automatic top up of brokerage accounts is provided through the First Heartland Jusan Bank JSC “Jusan24” mobile application (min transfer amount is 5,000 tenge).